We would like to reassure you that The Fertility & Gynaecology Academy will remain open during the coronavirus COVID-19 pandemic. We will ensure all patients continue to receive the very highest levels of care and attention to detail.

In order for us to continue to provide services, we have introduced remote consultations through the phone or video, and strongly recommend this where possible to minimise any unnecessary contact and time at the clinic.

If you do need to attend the clinic for any reason, please do not bring partners or family members with you unless it’s a translator or you are vulnerable, to avoid the potential spread of infection. Should they attend, we request that your partner/family member to wait outside the premises.

How Do Remote Consultations Work?

You can still book an appointment as usual, by calling us on 020 7224 1880. You’ll need to specify that you would like a phone or video consultation. Alternatively, you can use our online booking system. If you cannot find a suitable time on the online booking system, please do call us on 020 7224 1880 to check additional availability.

For video consultations please download Zoom onto your phone, tablet or computer. Zoom is a secure, encrypted video conferencing tool. If you are unable to download this, we are able to arrange an alternative method, for example, FaceTime, or telephone.

If it is your first consultation at the clinic, please email the results of any previous tests and treatments prior to your consultation to info@fertility-academy.co.uk. You will also be required to complete the patient registration form(s) and pay a non-refundable deposit.

A member of our admin team will call you at the time of your consultation to complete payment. You will then be connected with the consultant and nurse.

As with face-to-face consultations, you will have ample time to discuss any symptoms and issues. Your consultant will offer you advice and recommend treatment.

A written report will be emailed to you immediately after the consultation.

What About Medication?

Your consultant will write and email your prescription to you. You can then take this to your local pharmacy. Your consultant will also require the email address of your local pharmacy so that the prescription can also be emailed directly to them. You can find this online through a search engine, by calling your pharmacy, or speaking to them when you reach the pharmacy.

Please note: The anti-malaria drug hydroxychloroquine that we use as an immune-modulatory drug for our patients suffering from recurrent miscarriage or repeated implantation failure has been approved by the FDA in the USA to test as a treatment for COVID-19 coronavirus treatment.

IVF

In line with directions from The Human Fertilisation and Embryology Authority (HFEA) all IVF procedures will be resumed after 11th May 2020. If you are awaiting IVF treatment we will be in touch as soon as we are able to, to book you in.

Ultrasound Scans, Investigations And Treatment In The Clinic

If you need any ultrasounds, scans, tests or treatments (for example IV drips that need to be carried out on site), you will be given an appointment at the clinic. Please be assured we are taking all possible measures to reduce the risk of spreading COVID-19.

Blood And Urine Tests at TDL

For any necessary tests a form will be emailed to you and you can go directly to the lab. The results can be discussed over the phone and a plan of treatment can be discussed.

We are available on the phones all the time if you have any questions:

Main clinic number: 020 7224 1880

Nurses: 07555 947420

Admin: 07444 813034

Embryologists: 07493 439206

Emergency: 07789 557748

If you have any questions or would like to book a consultation, please email us at info@fertility-academy.co.uk or call our admin team on 020 7224 1880.

Stay Safe. Keep a distance.